Refund policy

Returns & exchanges

We want you to love your order, but if you find yourself unhappy about something please reach out ASAP!

All returns are handled on a case by case basis. Items not marked FINAL SALE can be returned or exchanged within 7 days of delivery. Please send an email to shoplovelylilyandco@gmail.com to start the process. All items must be unopened, unused, unwashed, and in resaleable condition.

Apparel MUST have the tag attached in order to be returned or exchanged. Exchanges are available if the new requested size is in stock.

For damaged or broken items please send an email with photos to shoplovelylily@gmail.com to get the refund/exchange started.